Shipping & Policies
Shipping -
Current processing times for perfume orders are currently 15 TO 20 BUSINESS DAYS (not including holidays) or less before your order is fulfilled. You will receive a shipping notification the day your item ships. I am a one person business and demand is exceeding the time I have.
You have the choice to purchase insurance or not. I am not responsible for lost, misdirected, or missing packages. Please read that again.
Double check your shipping address. If your package is lost or damaged you can make a claim with your insurance coverage. With shipping issues that have arisen from covid delays, i highly recommend protecting your packages
International buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. I am not responsible for any any tariffs, or any other fees from your government. I cannot mark items as gifts. Be sure you are familiar with how to track down packages with the shipping company you choose at check-out as I am not able to help you find a package once it leaves my hands and has processed through US customs.
Feedback -
Fragrances are custom blended and I do my best to describe them accurately but scents are highly subjective to each person. Fragrances can differ drastically according temperature and your own body chemistry.
Scents are very subjective to personal preference and genetics. If you receive a fragrance you do not like, I ask that you please not leave a negative feedback on the fragrance itself, but please base your feedback on the shopping experience you had with me as a seller and the quality of the items received. Feel free to say you did not care for the particular fragrance, totally understandable, please judge me based on the quality and experience you had with my products,
Returns Policy -
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
- personal use items (perfume, body & hair products)
Contact me within 7 days of delivery for damaged items (broken, leaked, defective bottles/containers).
Conditions of return -
My products are Vegan, Cruelty Free, and Preservative Free
My products do not contain preservatives, unless expressly stated, which means you should not expose them to water to prevent spoilage or contamination.
All of my products are Cruelty-Free, Vegan, and have been tested on sensitive skin. No animal products are ever used in my products and contain no harmful chemicals – for you or the environment.
Fragrances are mixed from essential oils, fragrance oils, and botanical absolutes. Mixtures may contain botanical extracts - shake well before use.
Additional Policies
As with all products, discontinue use if irritation occurs. By purchasing my products, you understand the possibility that some people may have allergic reactions to such products, and I am not liable should such reactions occur.